It was a great experience they are down to earth kind of people I absolutely love this place.I inherited this vehicle from my Aunt and I live an hour away but will remain a customer for life they are honest good people.
Great place to get your car fixed. Love the service writer Gary. Make sure you ask for him. He makes you feel like family
Great place to get your cars serviced. I own 2 Fords and they have been in the garage to have some issues taken care of. The service team is very knowledgeable and very courteous they treat you like you matter and like your family. Rich ,Gary,Rob,and Logan you guys are the best. I recommend that if you need any work done give them a visit.....I will definitely be going back. Thank you guys for the work you have done.
I am not usually a review writer, but I had to say how happy I am with my new Honda and with how the nice people at Serra Brighton made the process so easy. I sorted everything online, and they sent lots of pictures. The pricing was very fair. I got a call from Glenn, the finance person, who very patiently answered all of my questions about financing and paperwork. He prepared everything to have brought to me at home - I'm going out as little as possible. A nice young woman named Morgan brought the new car and the ...
We had a customer stranded in Michigan and the dealer Jason got involved to help them out of a jam. Great place to get a car.
Excellent dealership! The sales person Morgan , her supervisor and the finance person Glenn made the buying of a new car and the paperwork involved a breeze! They were super easy to work with and negotiate a deal for my new Honda. They are honest and straight forward folks. I tried to get the car from Lansing or Grandville but Brighton Honda gave me the best deal around. No aggressive sales tactics there. They earned my business and I recommend them to anyone who is interested in buying a Honda.
Fantastic service team. We had an issue over New Year’s and this was the only dealer in the area that took the time to talk through the problem and figure out a viable solution that let us get on the road. Highly recommended that you send them your business as they will listen to you and genuinely try to help.
It was wonderful !! Brad was very helpful, knowledgeable and fun to work with. I would definitely recommend this dealership and Brad Curtis for your next vehicle. They make it easy, take care of everything with No trip to Secretary of State. Perfect.
I brought my daughter's CR-V in for some warranty repairs before her vehicle mileage exceeded the limit. They ended keeping the car while the needed parts were delivered the next day. The next day, the parts never arrived and the car was returned unrepaired. Very inconvenient.Gary, the Service Coordinator, was communicative and apologetic. I definitely appreciated his empathy.I don-t know if I would return given the opportunity.
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